Just Another Sunset offers the following Returns Policy:
A Return Merchandise Authorize Number is required for returns or exchanges.
Please follow the process listed below: Contact customer service by e-mailing us
at [email protected] to obtain a Return Merchandise Authorization
(RMA). Upon authorization you will receive a RMA number. Place this number on a
copy of your Packing Slip or on a copy of your Invoice Receipt you received by
e-mail and return this sheet with your item. Pack the item to be returned
securely in the original carton, and be sure to include all original packaging
for item box, instructions, etc. Write your RMA number on the outside of the
package. You may send the return through a insured/traceable carrier of your
choice such as registered mail, UPS, or Federal Express.
We are not responsible for packages sent to us that are lost or damaged. The
full purchase price minus shipping and handling will be refunded in
approximately 14 business days, after we received the item.
All refunds, exchanges and returns must be approved by our customer service
department. We can not accept returns on worn
clothing or items damaged by odor. All sales are final on
Personalized and customized items as well as artist's prints (including matted
or unmatted print, lithographs, and posters). Any damages or missing items in
the order must be reported within 5 business days from receiving the order.
Any unauthorized returns will be refused. Pricing, services or policies are
subject to change without notice. |
